FAQ

Everything you're probably wondering.

Straight answers, no fine print. Still stuck? Reach us any time and a real person will help.

Do I need to be techy to use it?+
Not at all. Tell Melbee about your business in plain English, put one link on your site, and it runs itself. If you can send a text, you can run Melbee.
How fast can I get started?+
Sign up and you're live in minutes. Most shops are fully set up in an afternoon — no installer, no developer, no new hardware.
What if I want to answer some leads myself?+
Jump in any time. Every conversation is in your dashboard, where you can have Melbee draft a follow-up, edit it, and send it yourself.
Will it make up prices or over-promise customers?+
Never. Melbee gathers the details and promises a real quote from you — it won't invent numbers you'd have to walk back or commit you to work you can't do.
Does it work with my existing website?+
Yes. Share Melbee's hosted lead link, or paste a one-line embed onto your current site. Your form, chat widget, and booking page all funnel into one place — no rebuild required.
Can Melbee write my social posts?+
Yes. The Social Media Manager writes promos and updates in your voice, ready for you to copy and post on Facebook or Instagram.
Is my customer data safe?+
Every business's data is fully separated — your leads and conversations are yours alone, never shared or mixed with another shop's.
Can I cancel anytime?+
Anytime, no contracts. Start free and only upgrade when it's clearly making you money. Change your mind and you can stop with a click.

Why it's different

Built by someone who ran the shop — not a lab that's never answered a customer at 9pm. Melbee does the jobs a real front desk does, because it was born doing them for a real one.

— From a working build-and-repair shop, now open to yours.

Get started

Still curious? Try it on a real lead.

Free to start, no card required. The fastest way to get your questions answered is to watch Melbee work.

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